Pay for parking with Phone and Pay

The Phone and Pay service operates across all West Somerset Car Parks (except in Dulverton).  The system offers motorists an alternative means of payment to existing pay and display machines and accepts all major payment cards.  Clear information on how the system works is displayed via signs within the participating car parks.

With Phone and Pay:

  • You no longer need to carry change
  • You don’t have to visit a parking machine
  • You don’t need to walk back with a parking ticket

Register with Phone and Pay

Register online at www.phoneandpay.co.uk and provide vehicle and payment details or book parking by:

  • Calling 01823 210 302
  • Texting 07786 207 708
  • Downloading the smartphone app (search "Phone and Pay Parking")

You will need to quote the location code and the length of stay before confirming the booking.  Once booked motorists can extend their parking time without having to return to their vehicle.

iPhone users

iPhone users can download a Phone and Pay iPhone application (free of charge), through their handset, by scanning the QR code below, or from the Apple iTunes store. The app allows you to register for the service, locates your nearest Phone and Pay zone, lets you manage your account and allows you to pay to park directly through the app.

Should any motorist/customers require assistance please contact Phone and Pay on telephone: 01727 229 225.

For further information and terms and conditions please visit www.phoneandpay.co.uk

Terms and Conditions of parking

  • Payment must be made at the time of parking.
  • Enforcement action may be taken if you have not paid for parking or the time you have paid for has expired.
  • You are responsible for entering the correct vehicle and location information when you park.
  • Normal parking regulations apply.
  • Parking suspensions may be in force in Phone and Pay locations at any time - always check for signs and find an alternative parking space where necessary
  • Taunton Deane Borough Council is not responsible for mobile network coverage or network failure. It is your responsibility to make sure that your parking payment covers the entire duration that your vehicle is parked.
  • Reliance on SMS reminder texts does not provide an exemption to this rule.