We suggest that you draft your complaint in word before cutting and pasting into our text fields. If the form is left open too long in entering the text the security code at the bottom may expire and return an error when trying to submit.
If you require more than 1,000 characters you can upload your word document as an attachment to this complaint form.
A copy of this form will be logged in a central register and passed to the appropriate service area for attention.
Within 20 working days of the date that you submit this complaint you will be provided with a full response to your complaint.