Policies Procedures and Reports

Please see the related documents section on the right to view the Policies Revenue Services have adopted when dealing with the appropriate customer groups. They show the standards of service and courses of action we will take in the appropriate circumstances.

For enquiries on these policies please email us at benefits@westsomerset.gov.uk

In order to correctly administer the Housing and Council Tax Benefits scheme, we are required to comply with various legislation:

  • Human Rights Act 1988
  • Social Security Administration Act 1992
  • Child Support, Pensions and Social Security Act 2000
  • Social Security Contributions and Benefits Act 1992
  • The Housing Benefit and Council Tax Benefit (Decisions and Appeals) Regulations 2001
  • Data Protection Act 1998
  • Civil Partnership Act 2004
  • The Housing Benefit Regulations 2006
  • The Housing Benefit (Persons who have attained the qualifying age for state pension credit) Regulations 2006
  • The Council Tax Benefit Regulations 2006
  • The Council Tax Benefit (Persons who have attained the qualifying age for state pension credit) Regulations 2006
  • The Tribunal Procedure (First-tier Tribunal) (Social Entitlement Chamber) Rules 2008
  • The Tribunal Procedure (Upper Tribunal) Rules 2008

This list is not exhaustive and is intended as a guide.