Creditor Payments

The Council's Creditor Payments Team undertakes the final stage of the payment process, which is the reimbursement of costs by issuing a cheque or using BACS in accordance with the supplier's payment terms.

Once invoices and payment requests have been authorised for payment by the respective Council Department that requested goods and/or services, they are batched up by the Creditor Payments Team for processing. This team then has five working days from the date of receipt to process invoices and other payment requests.

The payment process incorporates the legislative procedures associated with VAT controls and the Construction Industry Tax Deduction Scheme. When appropriate, national insurance and taxable items are also identified and rules applied in accordance with Inland Revenues guidelines.

In addition to processing ad hoc invoices and payment requests, the team also maintains and processes recurring utility charges, precepts to other public sector organisations and periodic payments to the same creditor.

Payment Terms

The Council has a target to pay 95% of all invoices within 30 days of the date of the invoice (this excludes disputed invoices).

You are reminded that our order number must be quoted on all invoices. All invoices received without a valid order number will be returned for correction.

Please ensure your invoices are sent to the address below, failure to do so may result in a delay of your payment.

Corporate Finance
West Somerset House
Killick Way

Telephone: 01643 703704

For Your Information

  • Payment runs are fortnightly on a Friday
  • Preferred method of payment is by BACS
  • BACS payments take 3 working days to reach your account
  • A remittance advice is sent for all BACS payments*

* if you would like to receive these by e-mail, please provide us with your email address.